Privacy Policy (Updated under New Indian Online Gaming Law)
Effective Date: 29th Aug.2025
Last Updated: 29th Aug.2025
1. Overview
We, Q-Play15, the flagship brand of V-links International, provide a platform for contests, quizzes, and skill-based games (“Platform”). In light of the Promotion and Regulation of Online Gaming Act, 2025, which came into effect on 22 August 2025, all real-money gaming and related services are prohibited WikipediaReutersThe Economic Times. This Privacy Policy reflects these changes.
By using our services, you acknowledge that:
- The law forbids depositing or wagering real money to participate in contests or games.
- We comply fully with the law and only offer permitted, non-monetary, skill-based features.
- You consent to collection, use, and disclosure of your information as described here.
2. Information We Collect
a) User-Provided Information
- Username, email address, date of birth, state/region, government ID (Aadhaar, voter ID, driver’s license), PAN (if required for tax-related compliance), and registration details.
b) Automatically Collected Data
- Device info (OS, browser, hardware), IP address, network data, location (where permitted), usage analytics, cookies, and similar tracking data.
c) Financial Information
- Since real-money gaming is prohibited, we do not collect payment card or wallet data for gaming. Any billing or payments (e.g., for premium features unrelated to contests) will comply with law and use third-party processors.
3. Legal Context & Regulatory Compliance
- The Act prohibits offering, facilitating, advertising, or participating in online money games across India PRS Legislative ResearchReutersThe Economic Times.
- Real-money gaming platforms and deposits are banned—even when skill is involved India Law OfficesThe Indian Express.
- The law promotes e-sports, casual, and social gaming, and establishes a National Online Gaming Commission (NOGC) to license and regulate platforms Wikipedia.
- We operate strictly within these permitted segments and maintain full compliance.
4. Purpose of Data Usage
Your data is used to:
- Register and authenticate your account.
- Deliver and personalize non-monetary services and contests.
- Ensure age and identity compliance (minors are not allowed).
- Provide customer support and resolve disputes.
- Comply with applicable laws.
- Improve Platform functionality and user experience.
- Provide important updates or notifications regarding your account and Platform.
5. Data Sharing and Disclosure
We may share information only in these situations:
- With affiliates or group entities for Platform improvement or related services.
- With third-party providers for analytics, identity verification, infrastructure, and customer support—requiring them to maintain similar privacy standards.
- When legally required, such as under court orders or to address security or fraud investigations related to prohibited real-money gaming.
- In rare cases like a business transfer or restructuring—still ensuring user data is protected throughout.
No user data is shared for gaming-related financial transactions (since those are not permitted).
6. Cookies & Tracking
- We use cookies and similar tools to improve navigation, track preferences (only for permitted Platform features), and enhance your experience.
- You may disable cookies, but this may disrupt Platform functionality.
7. Security Measures
- We store your data in secure, encrypted databases; third-party providers must comply with equivalent safeguards.
- While we use industry-standard protections, no system is fully immune to security threats—especially relevant in an environment with evolving legal scrutiny.
8. Data Retention
- Your personal data is retained only as long as needed for legitimate purposes or required by law.
- If the law or business needs change (e.g., compliance with regulatory audits or legal defense), some data may be retained or anonymized as needed.
9. User Rights
You may:
- Access and review your account data.
- Correct or update personal information.
- Request suspension or permanent deletion of your account.
- Withdraw privacy consents (subject to limitations for Platform usage).
To exercise these rights, contact: techqplay@gmail.com. We commit to a 30-day response timeline.
10. Account Deletion or Deactivation
Options include:
- Suspension: lose access to premium features but retain account.
- Permanent Deletion: irreversible removal of your data.
Requests can be made via techqplay@gmail.com. We may retain backup copies briefly for legal or audit purposes.
11. Third-Party Links
We may link to external sites (e.g., for esports info). We are not responsible for their privacy policies—please review them separately.
12. Advertising & Marketing
- We comply with the prohibition of advertising real-money games.
- We may share aggregated, anonymous usage stats with partners.
- You may opt out of promotional emails via unsubscribe options.
13. Fraud, Phishing & Misleading Communications
- We will never solicit real-money payments for contests or ask for sensitive payment information.
- Report suspicious messages to techqplay@gmail.com.
14. Limitation of Liability
We are not liable for third-party misuse, fraud, or disruption caused by the broader industry upheaval due to the ban.
Our liability remains capped at INR 100 as per policy.
15. Governing Law & Jurisdiction
This Policy is governed by Indian law, and any disputes will be adjudicated in Ludhiana, Punjab, unless otherwise specified in our Terms of Service.
16. Updates to this Policy
We will update this Privacy Policy to reflect regulatory changes or internal practices. Updates will be posted here with a new “Last Updated” date.
Summary of Key Changes Reflecting New Law:
- Complete removal of any provisions related to real-money gaming or user deposit handling.
- Emphasis on legal compliance with the 2025 Online Gaming Act, including prohibition of financial games.
- Focus shifted to permitted, non-monetary contests and esports/social gaming.
- Data processing tailored to user identity verification and platform functionality—not gaming transactions.
Contact Us:
Any questions or clarifications with respect to this Privacy Policy or any complaints, comments, concerns or feedback can be sent to Us at: techqplay@gmail.com or by normal/physical mail addressed to:
Attn: Q-Play15 Team
V-links International
# 7968, St.No.15, Durgapuri,
Haibowal Kalan,
Ludhiana 141 001,
Punjab, India.
